/* AIKA GameHost — Ugyfelszolgalat stilusok */

.support-page {
  padding-top: 6rem;
  min-height: 100vh;
  position: relative;
  z-index: 1;
}

.support-page__title {
  font-size: 2rem;
  font-weight: 700;
  margin-bottom: 0.5rem;
  background: linear-gradient(135deg, var(--text-primary), var(--accent-cyan));
  -webkit-background-clip: text;
  -webkit-text-fill-color: transparent;
  background-clip: text;
}

.support-page__subtitle {
  color: var(--text-secondary);
  font-size: 1rem;
  margin-bottom: 2rem;
}

/* ── Eszkoztar ────────────────────────────────────────────────────────────── */
.support-toolbar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 1.5rem;
  flex-wrap: wrap;
  gap: 1rem;
}

.support-filters {
  display: flex;
  gap: 0.4rem;
  flex-wrap: wrap;
}

.support-filter {
  padding: 0.4rem 1rem;
  background: transparent;
  border: 1px solid var(--border-color);
  border-radius: 8px;
  color: var(--text-secondary);
  font-size: 0.82rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
}

.support-filter:hover {
  border-color: var(--accent-purple);
  color: var(--text-primary);
}

.support-filter--active {
  background: rgba(139, 92, 246, 0.15);
  border-color: var(--accent-purple);
  color: var(--accent-purple);
}

/* ── Ticket lista ─────────────────────────────────────────────────────────── */
.ticket-list {
  display: flex;
  flex-direction: column;
  gap: 0.75rem;
}

.ticket-row {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1rem 1.25rem;
  display: grid;
  grid-template-columns: 1fr auto auto auto;
  align-items: center;
  gap: 1rem;
  cursor: pointer;
  transition: all 0.2s;
}

.ticket-row:hover {
  border-color: var(--accent-purple);
  box-shadow: var(--glow-purple);
}

.ticket-row__subject {
  font-weight: 600;
  font-size: 0.95rem;
}

.ticket-row__meta {
  font-size: 0.75rem;
  color: var(--text-muted);
  margin-top: 0.2rem;
}

.ticket-row__status {
  padding: 0.2rem 0.75rem;
  border-radius: 999px;
  font-size: 0.72rem;
  font-weight: 600;
  text-transform: uppercase;
  white-space: nowrap;
}

.ticket-row__status--open {
  background: rgba(34, 197, 94, 0.15);
  color: var(--accent-green);
}

.ticket-row__status--in_progress {
  background: rgba(245, 158, 11, 0.15);
  color: var(--accent-orange);
}

.ticket-row__status--resolved {
  background: rgba(6, 182, 212, 0.15);
  color: var(--accent-cyan);
}

.ticket-row__status--closed {
  background: rgba(100, 116, 139, 0.15);
  color: var(--text-muted);
}

.ticket-row__priority {
  font-size: 0.75rem;
  color: var(--text-muted);
}

.ticket-row__priority--urgent {
  color: #ef4444;
  font-weight: 700;
}

.ticket-row__priority--high {
  color: var(--accent-orange);
  font-weight: 600;
}

.ticket-row__date {
  font-size: 0.78rem;
  color: var(--text-muted);
  white-space: nowrap;
}

/* ── Uj ticket form ───────────────────────────────────────────────────────── */
.new-ticket-form {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius-lg);
  padding: 2rem;
  margin-bottom: 2rem;
}

.new-ticket-form__title {
  font-size: 1.25rem;
  font-weight: 700;
  margin-bottom: 1.5rem;
  color: var(--accent-cyan);
}

.new-ticket-form__actions {
  display: flex;
  gap: 0.75rem;
  margin-top: 1rem;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 1rem;
  margin-bottom: 0.5rem;
}

/* ── Ticket reszletek ─────────────────────────────────────────────────────── */
.ticket-detail {
  margin-top: 1rem;
}

.ticket-detail__header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: 1.5rem;
  flex-wrap: wrap;
  gap: 1rem;
}

.ticket-detail__title {
  font-size: 1.5rem;
  font-weight: 700;
}

.ticket-detail__info {
  font-size: 0.82rem;
  color: var(--text-muted);
  margin-top: 0.25rem;
}

.ticket-detail__back {
  background: none;
  border: 1px solid var(--border-color);
  color: var(--text-secondary);
  padding: 0.5rem 1rem;
  border-radius: 8px;
  cursor: pointer;
  font-size: 0.85rem;
  font-family: inherit;
  transition: all 0.2s;
}

.ticket-detail__back:hover {
  border-color: var(--accent-cyan);
  color: var(--accent-cyan);
}

/* Uzenet szal */
.ticket-messages {
  display: flex;
  flex-direction: column;
  gap: 1rem;
  margin-bottom: 2rem;
  max-height: 500px;
  overflow-y: auto;
  padding-right: 0.5rem;
}

.ticket-message {
  background: var(--bg-card);
  border: 1px solid var(--border-color);
  border-radius: var(--radius);
  padding: 1rem 1.25rem;
  max-width: 80%;
}

.ticket-message--user {
  align-self: flex-end;
  border-color: rgba(139, 92, 246, 0.3);
}

.ticket-message--admin {
  align-self: flex-start;
  border-color: rgba(6, 182, 212, 0.3);
}

.ticket-message__header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 0.5rem;
}

.ticket-message__sender {
  font-weight: 600;
  font-size: 0.82rem;
}

.ticket-message--admin .ticket-message__sender {
  color: var(--accent-cyan);
}

.ticket-message--user .ticket-message__sender {
  color: var(--accent-purple);
}

.ticket-message__time {
  font-size: 0.72rem;
  color: var(--text-muted);
}

.ticket-message__text {
  font-size: 0.9rem;
  color: var(--text-secondary);
  line-height: 1.6;
  white-space: pre-wrap;
}

/* Valasz form */
.ticket-reply-form {
  display: flex;
  gap: 0.75rem;
}

.ticket-reply-form textarea {
  flex: 1;
  background: var(--bg-primary);
  border: 1px solid var(--border-color);
  border-radius: 8px;
  padding: 0.75rem 1rem;
  color: var(--text-primary);
  font-size: 0.9rem;
  font-family: inherit;
  resize: vertical;
  min-height: 80px;
}

.ticket-reply-form textarea:focus {
  outline: none;
  border-color: var(--accent-purple);
}

.ticket-reply-form button {
  align-self: flex-end;
}

/* Ticket statusz muveletek */
.ticket-actions {
  display: flex;
  gap: 0.5rem;
  margin-top: 1rem;
}

.ticket-actions button {
  padding: 0.4rem 0.85rem;
  border-radius: 6px;
  border: 1px solid var(--border-color);
  background: transparent;
  color: var(--text-secondary);
  font-size: 0.78rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.2s;
  font-family: inherit;
}

.ticket-actions button:hover {
  border-color: var(--accent-cyan);
  color: var(--accent-cyan);
}

/* ── Ures allapot ─────────────────────────────────────────────────────────── */
.empty-state {
  text-align: center;
  padding: 3rem 2rem;
  color: var(--text-muted);
}

.empty-state__icon {
  font-size: 3rem;
  margin-bottom: 1rem;
}

.empty-state__text {
  font-size: 1rem;
  margin-bottom: 1.5rem;
}

.dash-loading {
  text-align: center;
  color: var(--text-muted);
  padding: 3rem;
}

/* ── Reszponziv ───────────────────────────────────────────────────────────── */
@media (max-width: 768px) {
  .ticket-row {
    grid-template-columns: 1fr;
    gap: 0.5rem;
  }
  .form-row {
    grid-template-columns: 1fr;
  }
  .ticket-message {
    max-width: 95%;
  }
  .support-toolbar {
    flex-direction: column;
    align-items: flex-start;
  }
}